RCMO Return Policy:
If you are not 100% satisfied with your purchase and would like a refund or exchange, you are required to return the item or items to us within 14 working days of receipt of the goods. Before doing so please call or e-mail customer services to let us know you are returning the item to us . All items being returned for exchange / refund must reach us in a re-saleable condition which includes their immediate outer packaging and any tags, labels still attached.
Please make sure the item is returned protected during transit with outer packaging similar to that with which it was sent.
For goods returned from outside mainland UK and the Channel Islands the following must be written on both the packaging and customs declaration. "MAIL ORDER GOODS RETURNED FOR EXCHANGE - DO NOT CHARGE DUTY'.
If you are returning your item from the UK or overseas, please send your Returns to the following address:
01845 567 234